Health Care The Way You Want It
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  • About Us
  • Virtual Care
  • House calls
  • Prices
  • What is an NP
  • Feedback and Comments
  • FAQs
  • Guidelines and Resources
  • For Health Care Providers
  • Contact Us
  • Your Privacy
    • HOME
    • About Us
    • Virtual Care
    • House calls
    • Prices
    • What is an NP
    • Feedback and Comments
    • FAQs
    • Guidelines and Resources
    • For Health Care Providers
    • Contact Us
    • Your Privacy
Health Care The Way You Want It
  • HOME
  • About Us
  • Virtual Care
  • House calls
  • Prices
  • What is an NP
  • Feedback and Comments
  • FAQs
  • Guidelines and Resources
  • For Health Care Providers
  • Contact Us
  • Your Privacy

What is Virtual Care

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A health care appointment with the NP using the computer or your phone to see and speak to each other

A health care appointment with the NP using the computer or your phone to see and speak to each other

A health care appointment with the NP using the computer or your phone to see and speak to each other

Anyone can have a  visit with a Nurse Practitioner (NP).  You do not need a referral from a physician.


We are available after hours, on weekends, and on holidays. 


We are happy to answer any questions you have.  If we are unable to help we will do our best to get you to the right person and/or place.

Book a health care appointment
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Online Care is Safe and Effective

A health care appointment with the NP using the computer or your phone to see and speak to each other

A health care appointment with the NP using the computer or your phone to see and speak to each other

Studies have shown that virtual care promotes continuity of care, decreases the cost of care, and improves patient self-management and overall clinical outcomes. (Agboola,S. & Kvedar, J. 2016, ARHQ)


VIRTUAL CARE IS NOT FOR EMERGENCIES

IF YOU ARE HAVING TROUBLE BREATHING, THINK YOU ARE HAVING A HEART ATTACK OR STROKE, ARE BLEEDING, OR ARE PR

Studies have shown that virtual care promotes continuity of care, decreases the cost of care, and improves patient self-management and overall clinical outcomes. (Agboola,S. & Kvedar, J. 2016, ARHQ)


VIRTUAL CARE IS NOT FOR EMERGENCIES

IF YOU ARE HAVING TROUBLE BREATHING, THINK YOU ARE HAVING A HEART ATTACK OR STROKE, ARE BLEEDING, OR ARE PREGNANT PLEASE GO TO THE CLOSEST EMERGENCY DEPARTMENT

 

Your privacy is very important.  All your data is encrypted and stored securely in Canada (CHS, 2019; Insig, 2019)   

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Why Virtual Care

A health care appointment with the NP using the computer or your phone to see and speak to each other

Why Virtual Care

Increases access to care

Minimizes stress of having to get to a health care provider

Tailored to patients’ needs and

Greater access to specialized care

Reduce travel times 

Shorten wait times

Improve access to care for people with mobility issues or people who are unable to get time off work 

(Canada Health Infoway, 2019; Ontario Telemedicine Network, 2019)

How Does It Work

Click the "Book a Health Care Appointment" Button

Choose the Type of Appointment You Would Like to Have

Choose the Type of Appointment You Would Like to Have

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This link will take you to the secure website for you to register as a patient and book a health care appointment.

Book a health care appointment

Choose the Type of Appointment You Would Like to Have

Choose the Type of Appointment You Would Like to Have

Choose the Type of Appointment You Would Like to Have

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You can book virtual visits (video or phone) and in person visits for medical issues.


Identify who the visit is for


Select a practitioner


Select the closest reason for your visit from the list


 Choose the time of your appointment 


Sign up to create your account

Pay For Your Visit

Choose the Type of Appointment You Would Like to Have

Answer the Medical Questions We Send to You

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You have to do this in advance so that we can send your medical chart and the link for the video conference. 


 Also, this confirms your home or in clinic appointment.

Answer the Medical Questions We Send to You

Answer the Medical Questions We Send to You

Answer the Medical Questions We Send to You

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We want to hear your story.   Tell us in your own words what is going on.

Notifications and Reminders

Answer the Medical Questions We Send to You

Notifications and Reminders

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We will send you an email and text message with the link to open the video conference.  As well as a reminders 15 minutes and 5 minutes before your appointment. 

Your Appointment

Answer the Medical Questions We Send to You

Notifications and Reminders

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Click the secure link that was sent to you by email ad text and a log in screen opens.  If you are using an iPhone you will need to download the free app (tiahealth). Now we can see and talk to each other to find out whats going on and what we can do to help.

What Happens

Medications/Prescriptions

A copy of your note is sent to you

Medications/Prescriptions

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Prescriptions are faxed directly to the pharmacy you choose.  

Referrals

A copy of your note is sent to you

Medications/Prescriptions

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Medically necessary referrals are faxed directly.

A copy of your note is sent to you

A copy of your note is sent to you

A copy of your note is sent to you

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Documents such as sick notes, a copy of your medical note, and your invoice/receipt are sent directly to you by email.  Your documents are also available on your dashboard for you to access any time you login.

Lab Tests, X-rays, and Ultrasounds

Lab Tests, X-rays, and Ultrasounds

A copy of your note is sent to you

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Requisitions for lab tests , X-rays, and ultrasounds are sent directly to the lab or X-ray facility you choose.

Following Up and Goodbye

Lab Tests, X-rays, and Ultrasounds

Following Up and Goodbye

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Your plan of care will be reviewed including any follow up instructions.  We will always recommend that you let your primary care provider know about this visit and what happened. 

Feedback

Lab Tests, X-rays, and Ultrasounds

Following Up and Goodbye

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You will be asked to rate your visit once you have hung up.

We love to hear about what we did well and what we need to work on.  There is a feedback section on this website for you to leave any comments.


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